"We were especially pleased with Elizabeth’s handling of the interview process. She was able to put participants at ease and allow them to share in a personal manner while being sensitive to their feelings and privacy issues . . . .Elizabeth was very easy to work with as she made sure that her message was accurate and useful to us . . . . Her presentation of the program information is clear and interesting to read. Elizabeth’s use of language keeps the message clear and untangled. Bottom line—it was a pleasure to work with her and we were very pleased with the outcomes."